Returns & Exchanges

At Leonisa, we want you to feel confident and comfortable in your purchase, which is why we offer a 60-day return policy on most items in their original condition. Whether you need a different size or a different style, our easy return process ensures a seamless experience for every customer.

Return Process

• 1.
  Initiate Your Request

  Visit our online Return Center and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Select your preferred return method and print the prepaid shipping label provided to ensure tracked and secure delivery back to our warehouse.

• 3.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are unworn and unwashed to qualify for a full refund.

• 4.
  Ship and Receive Refund

  Drop off your package at any authorized shipping location; once received and inspected, we will process your refund or ship your exchange within 5-7 business days.